| The Mission of Utah Lubricants is to provide
each customer with an experience that EXCEEDS
their expectation. We provide fair, fast and
error-free service. Our service centers are safe,
clean and comfortable. Our employees are highly
skilled and personable. Our customers know we
appreciate their support and their decision to
trust us with their vehicle. We enjoy providing
service to our customers. Our Vision is to become the single best
operation in the lubrication service industry. We
must be driven by our desire to "exceed
expectation" and provide "complete
satisfaction" to every customer. We must
work to continually achieve high standards of
excellence that cannot be met by our competition.
The following principles
are an indication of some of the things that Utah
Lubricants Values
above all else:
- Quality: We strive for quality in
every undertaking and work to continually
improve our people, products, services
and profit.
- People: We seek
and encourage enthusiastic people with
integrity and who value pride and hard
work. Our employees share a common
vision, a positive attitude and a belief
in one another.
- Customers: Employees
must believe in the "customer
first" concept of service. We
believe we reward our customers every
time we exceed their expectations.
- Teamwork: Honest,
effective communication is a key to
company success. We encourage open
expression of ideas and opinions among
employee and management.
- Profit: We desire to make a fair
and consistent profit, insuring the
stability and viability of the company,
while providing our customers with a good
and fair value.
- Leadership: We
train, support and care for our
employees. We encourage personal growth
and provide opportunities to lead others.
- Integrity: We
strive to be honest, honorable, and
socially responsible in every facet of
our operations. We have established a
tradition of fairness and equality to all
individuals, regardless of gender, sex,
age, race, religion, disability, or
personal beliefs.
- Environment: We care
for, protect and work to preserve the
environment around us. We take this
commitment to the environment very
seriously. We provide continuous material
handling and extensive training in
environment impact techniques.
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